Unlace Me (“we,” “our,” or “us”) operates the website https://unlace-me.com. Our goal is to provide a smooth and transparent shipping process to ensure your comfort and satisfaction. Below are the details of our U.S. shipping policy.
đźšš SHIPPING FEES
Shipping in the USA: We offer free shipping on all orders shipped within the United States.
🌍 DELIVERY AREA
Current area: We currently deliver within the United States only.
Future expansion: We plan to expand our delivery zones in the near future.
⏱️ ORDER PROCESSING TIME
Processing time: Orders are processed within 1 to 2 business days, Monday to Friday.
Cut-off time: Orders placed before 10:00 PM (EST) are processed the same day. Orders placed after this time will be processed on the next business day.
No processing: Orders are not processed on weekends or public holidays.
🚀 DELIVERY TIME
Estimated delivery: Orders usually arrive within 7 to 12 business days after processing, depending on the destination within the U.S.
📦 SHIPPING PROCESS
Carriers: We use top U.S. shipping companies such as USPS (United States Postal Service), UPS (United Parcel Service), FedEx, and DHL Express to ensure secure and timely delivery.
Tracking: Once your order is shipped, you will receive a confirmation email with tracking information.
âť— LOST OR DAMAGED ORDERS
Damaged orders: If your order arrives damaged, please contact us within 48 hours of delivery so we can resolve the issue promptly.
Lost orders: If your order appears lost, contact us immediately for assistance.
🔄 RETURNS
For detailed return instructions, please see our Return Policy.
đź“ž CONTACT US
For any questions or concerns regarding this shipping policy, please contact us at:
📧 Email: support@unlace-me.com
đź“Ť Address: 46 Grayswood Drive, Bradford, BD4 9ES, United Kingdom
🕒 Opening Hours: Monday to Friday, 9:00 AM – 9:00 PM (UK time)
